FAQs
When running on Linux, I get an error about a problem loading the "xcb" plugin and the program does not start.
From version 4.1 IdeaMapper has been built with Qt 6.5. For Qt 6.5 the "xcb-cursor0" or "libxcb-cursor0" library is required. You need to install this library on your computer. For Ubuntu you would do the following: sudo apt-get update sudo apt-get ...
Program says "License Key Invalid"
There are 4 different editions of IdeaMapper (IdeaMapper, IdeaMapper4Kids, IdeaMapper4Students, and IdeaMapperPro) and a license key for one edition will *not* work in another edition. If you have installed multiple editions of the program, for ...
Browser Beta Version Information
The browser version of our software uses a technology called WebAssembly which is very new and is only available in recent versions of browsers. We are making these versions available on an "as is" basis with no warranties whatsoever. While they are ...
License Types
Introduction This document describes the different license types that are supported by IdeaMapper software. You may not be able to buy every type of license. License Activation IdeaMapper software requires node locking through an activation ...
License Activation
General Information All our software is licensed. As a user, you do not own the software but you purchase a right to its use. Please consult our EULA that came bundled with your software for more information. License Key A license key is an ...
Is my usage logged anywhere?
The program usage data is ONLY stored on the computer (or mobile device) where the software is installed. It is NOT transferred to anybody, not analysed, not cross referenced or anything. We do not capture any usage data. [Note that this is different ...
What is the ideamapper webapp?
The ideamapper webapp allows you to use ideamapper on a web browser (most up-to-date browsers will work). The webapp looks and feels very similar to the desktop application but there are few limitations to this technology (see below). The advantages ...
Does ideamapper use the cloud?
Upon installation and once installed, ideamapper does not use the cloud. All data is locally stored on the device it is installed upon.
Will I have access to ideamapper updates?
If you have purchased an ideamapper license key, you are given access to all ideamapper updates. We are constantly looking and ways to improve ideamapper, and updates as and when necessary and when new features are added, this is usually every 6 ...
When I launch the webapp in my browser I get a "WebGL is not supported message" and the app does not load.
Problem: In some cases the app cannot start and the user sees "Error: WebGL is not supported" message, see below: error message How to fix: The "WebGL is not supported" error message you're seeing is due to the fact that the Ideamapper app requires ...
What is the WebApp Beta ("Demo") edition?
IdeaMapper is available as public beta webapp at https://webappdemo.ideamapper.com. This document has been updated on Monday, 20th of March 2023. Click here for more information on what a webapp is. Please note a number of important messages: You use ...
Can ideamapper be installed on a Citrix environment?
Yes, ideamapper can be installed and run on a Citrix environment.